These are the three promises of Tanaka Scale Works. This is our yardstick for providing value to our customers. As a scale manufacturer, we will not only reliably provide accurate measurements, but we also make our products sturdy so that you can use them for a long time (10 years, some even 50 years!). We even gladly accept repair requests for our older products that are no longer listed in our product catalogs. In fact, if you need help with the scales of other manufacturers, we will help perform maintenance on those as well. We do not chase immediate profits. Our commitment to you does not end once we sell you something. That is our spirit as a scale manufacturer.