SUPPORT
Please feel free to contact us if you have
any problems with weighing machines or weights,
such as the need for a certified inspection,
periodic maintenance, repair, and/or calibration
by a certified measurer.
Support structure
that covers all Japan
At Tanaka Scale Works, we have established a service network with service bases and partner companies all over Japan.
If you contact us, we will visit you anywhere in Japan.
Periodic inspection
(certified inspection
by a certified measurer)
Our licensed measurers perform inspections once every two years on weighing machines used for transactions and certifications, as required by the Measurement Law. Our certified inspections include not only checks for measurement error but also maintenance services to ensure long-term performance. Feel free to consult us about products from other manufacturers as well.
Periodic inspection
and maintenance
No matter how good the scale may be, it requires maintenance to ensure accurate measurement over time. Tanaka Scale Works recommends periodic inspections once a year to maintain accuracy even if a product is not subject to the periodic inspections stipulated by the Measurement Law. Tanaka’s experienced service personnel will protect your important weighing machines.
Repairs and overhauls
We recommend an overhaul every two to four years to ensure long use of your weighing machines. In particular, truck scales are often used outdoors and are prone to rust and corrosion. Overhauling improves the lifespan greatly. Regular maintenance is also important for weighing machines that have moving parts such as conveyors, shutters, and feeders built into the manufacturing process. We recommended regular maintenance for your important weighing machines.
In addition to reports, certificates of acceptance, and inspection reports, we can also submit public mass standard supply structure and system diagrams. IQ/OQ sheets are also available.
Weight JCSS calibration
Our JCSS Calibration Office is registered in the Japan Calibration Service System (JCSS) in accordance with Article 143 of the Measurement Law, and, as such, can calibrate weights accordingly. We can also issue calibration certificates with a JCSS mark. The JCSS calibration certificate proves that the measurement results are traceable to national standards.
In addition, since we are an international mutual recognition arrangement (MRA) accredited operator, calibration certificates issued by Tanaka Scale Works are marked with the MRA mark and are internationally accepted. You can use them for quality management and equipment management such as ISO9000.